Last updated: July 19, 2023
Welcome to TRUSTiiN Test Automation SaaS Platform (the "Service"). This Privacy Policy outlines how TRUSTiiN ("we," "us," or "our") collect, use, and protect your organization's and users' personally identifiable information ("Personal Information") while providing the Service. We are committed to maintaining the privacy, accuracy, and security of your Personal Information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data Collection and Use
We collect and process Personal Information for the purpose of providing and improving the Service, as well as for other legitimate business purposes. The types of Personal Information we may collect from your organization and its authorized users include, but are not limited to:
- Contact information (e.g., names, email addresses, phone numbers).
- Organization details (e.g., company name, industry, postal code).
- Account login credentials and other authentication information.
- Communication preferences and feedback provided to us.
We use Personal Information in the following ways:
- To provide and maintain the Service.
- To communicate with your organization and its authorized users regarding the Service, updates, and support.
- To respond to your inquiries, requests, and comments.
- To customize and enhance the user experience on the Service.
- To conduct analytics and gather insights to improve the Service.
- To comply with legal obligations and enforce our Terms of Use.
Data Sharing and Disclosure
We do not sell, rent, or trade your organization's Personal Information to third parties for marketing purposes. We may share Personal Information with third-party service providers and contractors who assist us in operating the Service or conducting business activities. These third parties are contractually obligated to keep the information confidential and use it solely for the purposes specified by us.
In the context of the Service, your organization's Personal Information may be accessible to your organization's authorized users and administrators. We do not control the data sharing practices of your organization or its authorized users within the Service.
Legal Basis for Data Processing
We process Personal Information on the legal basis of fulfilling our contractual obligations with your organization, as necessary for the performance of the Service, and for our legitimate business interests in improving the Service and communicating with your organization. For certain processing activities, we may rely on your organization's consent as obtained in accordance with applicable data protection laws.
Data Retention
We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to protect our rights and interests. When your organization's account is terminated, we will securely delete or anonymize the Personal Information associated with it, subject to any legal retention requirements.
Data Security
We implement and maintain reasonable security measures to protect your organization's Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
As a global service provider, we may transfer Personal Information to countries outside your organization's jurisdiction. When we transfer Personal Information to such countries, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission or other approved mechanisms, to protect your organization's data rights.
Your Data Protection Rights
Your organization and its authorized users may have certain data protection rights under applicable laws, including the right to access, correct, delete, or restrict the processing of Personal Information. You may also have the right to object to certain processing activities or withdraw consent where applicable. To exercise these rights, please contact us using the contact information provided below.
Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time, and such updates or modifications will be effective upon posting on the Service or providing notice to your organization. It is your organization's responsibility to review this Privacy Policy periodically. Your organization's continued use of the Service after any updates or modifications constitutes acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our GDPR compliance, please contact us at privacy@trustiin.com. We will respond to your inquiry as soon as possible.
By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and our GDPR compliance.